Thank you for participating in the 2023 Promise Ball Auction. If you won an auction item, below are some details on how to receive your item(s):

• We will be offering pickup on Thursday, April 20^th and Friday, April 21^st at our office. 
• Pickup will be available between 10am-3pm on April 20^th
• Pickup will be available between 10am-3pm on April 21^st
• Credit card charges will be submitted 4-6 business days post event. If you pre-registered your credit card, no action is needed. If you need to update your payment option, please call Teryn Eustace at 832-699-5114. Auction items cannot be picked up without payment.
• Our office is located in 1776 Yorktown St., Suite 560, Houston, TX 77056. We are located near the Galleria.
• If you won gift cards or certificates, you can pick these up during these hours as well.
• Alcohol cannot be shipped and must be picked up at our office.
• If you are not able to pick up your items or certificates during our pickup hours on April 20^th or 21^st, we will ship them to you. Please email Mandy Porter at mporter@jdrf.org with your bid number and mailing address. Please note that an additional charge of $6.00 will be charged to the card we have on file for you to cover shipping & handling, and an additional shipping cost may be added for larger items.
• Wondering what you’ve won? Visit the link in your text messages (the one you’ve been using to bid) and click the profile icon in the upper right corner to see your items!

We’re so grateful for your support, and for your help in creating a world without type 1 diabetes!

Thank you,

JDRF Houston Team